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Why e-wallets block accounts
We’ve collected some common reasons why wallets get blocked. We hope these examples help you avoid having your e-wallet blocked.
1. Suspected fraudulent activity
This can include large transfers, frequent logins from different IP addresses or countries, and transfers to blacklisted wallets.
Example: If your wallet receives money from scammers, the service may block your account for a check.
2. Breaking the platform rules
Violating the user agreement. Using the wallet for gambling, betting or prohibited activities.
3. Not meeting KYC (identity verification) requirements
4. Complaints from other users
5. Automatic checks
Anti-fraud systems block accounts automatically if something looks suspicious.
Example: Several large transfers to your wallet in a row can trigger an automatic block for 24–72 hours.
1. Suspected fraudulent activity
This can include large transfers, frequent logins from different IP addresses or countries, and transfers to blacklisted wallets.
Example: If your wallet receives money from scammers, the service may block your account for a check.
2. Breaking the platform rules
Violating the user agreement. Using the wallet for gambling, betting or prohibited activities.
3. Not meeting KYC (identity verification) requirements
- Refusing to provide, or providing incorrect, verification documents.
- Errors in registration data (different names, fake passports).
4. Complaints from other users
- If someone has repeatedly reported fraud or an unjustified transaction dispute on your part.
- Example: a common problem in P2P crypto trading: the buyer pays and then disputes the transfer, and the wallet is blocked while it is investigated.
5. Automatic checks
Anti-fraud systems block accounts automatically if something looks suspicious.
Example: Several large transfers to your wallet in a row can trigger an automatic block for 24–72 hours.
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