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VouWallet FAQ

About the wallet
Security
Digital currencies
Games
Virtual cards
All
Where the VouWallet virtual card works
Find out which services and payments it supports — ChatGPT, Midjourney, Cursor AI, Spotify, YouTube Premium, various subscriptions, online shopping and travel
Minimum virtual card top-up amount
Top up your virtual foreign card from just $30 — with rubles or digital currencies
What the Steam overlay is and how to turn it off
Turn off the overlay in two clicks
How to turn off censorship in Steam
Turning off chat and content filters in Steam
How to create a Steam account
Registering a new Steam account
How to change your Steam nickname
Find out how to change your Steam display name and how it differs from your login
How to install Steam on your phone
How to install the Steam Guard mobile app on Android or iOS
How to find your Steam ID
An easy way to find and copy your SteamID for trading, support or third-party services
How to speed up game downloads in Steam
Ways to increase game download speed in Steam using client and network settings
How to change your Steam avatar
Find out how to quickly change your Steam avatar in your profile settings to refresh the look of your page
How to buy a Steam game at a discount
A list of the best Steam sales in 2025
There was a problem topping up Steam
What to do if there was a problem or error when topping up Steam
Which countries’ Steam accounts can be topped up
How to top up a Russian or Kazakh Steam account? Can you top up a Peruvian Steam account?
Top up your Steam balance easily
How to top up your Steam balance with a Russian card
Is there a maximum Steam top-up limit?
How much money you can add to your Steam balance at once
Minimum Steam top-up amount
The smallest amount you can top up Steam with
Top up Steam for less
How to top up your balance without overpaying intermediaries’ fees
How to find your Steam account login
What to enter in the “Steam login” field and how to enter your account name correctly when paying
An e-wallet for digital currency
Where to keep digital currency
How to top up a digital currency account with rubles or dollars
How to move rubles or dollars to a digital currency account
How to top up a fiat account with digital currency
How to top up a ruble or dollar account with digital currency
How to withdraw USDT and other digital currencies from the wallet
What to keep in mind when withdrawing
How to top up your VouWallet balance
How to top up your wallet with USDT
How to get started with digital currency
How to set up digital currency operations in the wallet
How to avoid online wallet scams
Common online scams and how to avoid them
How to download an app safely
What to check before you download an app
Why e-wallets get blocked
The main reasons for blocking
How to avoid your wallet being blocked
Tips to follow so you always keep access to your wallet
How to protect your wallet from hacking
6 security tips
How to protect your e-wallet: a checklist
Tips to help you keep access to your account and your money
Linking your wallet to PayPal
How to link your wallet to PayPal
Paying for internet with an e-wallet
Two options: on the provider’s website or inside the app
How to choose a secure e-wallet
The key factors to consider when choosing a wallet
How to top up your wallet with crypto
Step-by-step guide to topping up your wallet with cryptocurrency
How multi-currency wallets differ from regular ones
What makes a multi-currency wallet special
How to top up Steam without a bank card
An overview of ways to top up Steam without a card
How to withdraw money from an e-wallet
An overview of ways to withdraw money
Which mobile operators are available in the wallet?
Which foreign mobile operators can you pay for?
How to increase your wallet limits
How to pass verification in VouWallet
How to convert currency
How currency conversion works in VouWallet
Sending money to another wallet
How to send money to another wallet from your VouWallet account. Step-by-step guide
Restoring access to your account
What to do if you forgot your wallet password
How to make online transfers safely
How to avoid falling into scammers’ hands when sending money. Tips
How to pay for your phone and internet without hassle
Tips on paying for mobile service online safely
Sending money to a card or a VouWallet wallet
How to make a transfer quickly. Step-by-step guide
How to pay for Steam, PUBG and other games from Russia
VouWallet has one of the lowest fees for topping up Steam in the CIS — the real fee is only 5%
An e-wallet is your account in a payment system
With an e-wallet you can keep money in different currencies, pay online and send money at home and abroad without a bank card
How to avoid phishing websites
How to check a website before you click a link

Frequently asked questions

How do I top up my balance on international gaming platforms?

Sign up for VouWallet with your phone number, top up your wallet in a way that suits you, and pay for games and services right in the app: Steam, PlayStation, Roblox, PUBG and more.

How much does a Steam top-up through VouWallet cost?

A Steam top-up from your VouWallet balance costs 5%, with no hidden extra charges for “currency conversion” or “bank fees”. You can fund the wallet itself in several ways — the fee depends on the method you choose. Learn more in the article how to top up your Steam balance.

How secure are transfers in VouWallet?

VouWallet uses modern encryption protocols and protects your personal data when you pay for digital services. To learn how to keep your account safe, see the Security section.

Which services can I pay for with VouWallet?

Steam, PlayStation, Discord, Viber, PUBG, Roblox and other services, as well as mobile top-ups for operators in Georgia, Kazakhstan, Uzbekistan and Azerbaijan. More details in the article which foreign mobile operators you can pay for.

How do I top up a digital currency account with rubles or dollars?

In the VouWallet app, open the “Top up” tab and choose the currency you need. You can add rubles or dollars by bank transfer, card or QR code. Learn more in the article how to top up a digital currency account.

Can I buy an eSIM for travelling abroad?

Yes, you can get an eSIM right in the VouWallet app: mobile internet for your trip is set up in a minute, with no physical SIM card and no visit to a mobile shop. The payment is taken from your wallet balance. Learn more on the eSIM page.

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